Nowadays more and more people decide for one reason or another to work from home. Many people chose to job share or work together in a business. However there are still issues with this. People are using different telephone numbers for the same business and costs for additional lines can be high. Sometimes customers trying to contact one person in a company may become frustrated that they cannnot contact anyone but there may be people on another line who could assist if they were called.
This is where a Virtual Switchboard comes in. The switchboard is software driven which means that small businesses dont need to obtain hardware and also dont need to change their telephone numbers. They can simply sign up for a Virtual Switchboard and they get an email providing them with their 0845 number straight away. They are also given instructions on how to configure this via a web page which they are also given as part of their introductory email.
They can then configure the incoming 0845 number to divert to their home number OR home numbers of those working with them in their businesses. These incoming calls then ‘roam’ from one home number to the next until either answered or a message is taken by the system. This message is then emailed to them.
For more information go to www.calltrackuk.com It really is Free!
